Troubleshooting

This section holds troubleshooting guidance for operating and recovering the pgEdge AI DBA Workbench and the monitored PostgreSQL estates it manages. The topics here help you diagnose problems, understand their causes, and restore normal operation.

About This Section

The Troubleshooting section grows over time as new guidance becomes available. Each topic page addresses a specific problem or recovery scenario in detail.

The following topic pages are available:

• Servers Show Offline or Stale Status explains how to clear a transient offline glitch and how to recover a collector that has stopped gathering metrics.

Check back as the documentation expands; new pages cover additional operational issues and recovery procedures.

Getting Help from Ask Ellie

Click the Ask Ellie chat button in the bottom-right corner of the workbench to get AI-powered help diagnosing and solving problems. The assistant queries your databases, analyzes metrics, and searches the pgEdge knowledge base on your behalf. Ask Ellie appears only when a valid LLM provider is configured; see Enable AI Mode to set one up. For full details, see Ask Ellie.